Print FAQ
Print Quality, Framing & Certificates of Authenticity
What makes your prints special?
Each print is crafted with the utmost care, using high-end materials. The result is a print with remarkable depth, contrasts, and clarity - worthy of the timeless elegance of the subject. You have the option to chose from two type of prints :
- UV Printing on 3mm Dibond : The photograph is printed directly on the aluminium panel. Affordable, modern, waterproof and ready to hang, this is a great option if you do not look for the authenticity of a paper print ! These prints are produced in open editions.
- Giclée prints : using the latest paper and ink technologies, our giclée prints are produced in open editions to offer you the best balance between price and quality. With our selected Hahnemühle Baryta paper and the best inks on the market, get a museum quality print at affordable price.
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Ilford Glossy Darkroom paper : The perfect alliance of darkroom black & white papers and digital technology within a single process. These pieces of art are produced in limited edition of 30, each of them authentified by the artist with a certificate. Brilliant in every sense, this paper offers remarkable depth in the blacks and a uniquely dynamic rendering of the image to make you feel the distinctive and traditional darkroom character. It delivers a striking sense of sharpness and contrast, faithfully reproducing even the finest and most delicate details in a beautifully balanced play of light. Additionally, it is designed to meet the highest standards of durability and archival stability. The photosensitive emulsion is coated onto a polyethylene base known as RC (Resin Coated), which gives the paper exceptional resistance to handling and ensures long-term stability.
Do the colours of the print match what I see on my screen?
Each screen beeing different, there might be a slight difference of color between what you see and the final print. However, every print is produced to achieve the truest and most faithful rendition of the original photograph.
Do you offer framing?
Yes. Prints are available with different finishing options :
- No-framing : the print is delivered to you without framing for you to chose the way you want to display your photograph. Depending on its size, the print will be delivered flat or rolled in a tube.
- Alu-Dibond mounting : Only available for Giclée prints. The print is mounted on a rigid board of aluminium Dibond that can be displayed on your wall without any frame (and no glass) for a contemporary style, or framed for a more advanced finishing. Thanks to a recessed aluminium frame on the back of the Dibond panel, your artwork arrives ready to hang. The photograph is slightly offset from the wall, enhancing its presence and creating a gallery-like aesthetic in your home.
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Minimalist black aluminium frame : Available for Giclée AND Darkroom paper prints. Jeremy Durand selected this classic frame that never goes out of style. The print is protected by an archival quality mat board to separate it from the glass. Extremly refined.
Note that our "UV printing on 3mm Dibond" option, already includes a recessed aluminium frame on the back of the panel to make it ready to hand !
Do you provide personalised or other framing options ?
Yes, feel free to contact us for personalised framing options. We work with our professional local frame maker to match your most exclusive requests !
Does the print come with a certificate of authenticity?
Every Ilford Darkroom paper print, as a limited edition, comes with a signed Certificate of Authenticity.
Ordering, Payment & Delivery
How long does it take to produce my print?
Prints and framing are made to order.
For Prints and Alu-Dibond mounting, production usually takes 3 to 7 business days
For framing options, production can take up to 14 business days.
What are the delivery times?
- Europe, UK & US: 3 to 7 business days
- International: 7 to 14 business days
Which payment methods do you accept?
Major credit cards, PayPal, Apple Pay, Google Pay, and any other options displayed at checkout.
Is the payment secure?
Absolutely. All payments are processed through encrypted and fully secure platforms. Our site runs on Shopify payment options.
Are there shipping fees ?
No, we offer free shipping worldwide !
Returns & Exchanges
Can I return a print?
As each print is produced on demand, returns are not possible. However, if your print arrives damaged or if there is an issue with your order, we will ensure a swift and suitable solution.
What should I do if my print arrives damaged?
Please contact us within 24 hours with photos of the print and packaging. A replacement will be arranged as quickly as possible.
About, Personalisation & Licensing
Where do the photographs come from?
All images are created by hand and captured in natural environments, respecting the horses and the landscapes they inhabit.
Do you offer personalised formats?
In many cases, yes. If you have a particular size, finish, or display in mind, feel free to reach out—special requests are always a pleasure to explore.
Can I order an image I saw on social media but not on the website?
Certainly. Most photographs can be made available as prints upon request.
Do you offer licensing for commercial or editorial use?
Yes, licensing options are available. Please contact us to discuss your specific project.
How can I get in touch?
You may use the contact form or give us a call at +33.685.678.564.